BMW Dealers Hidden Secrets
The following Questions are for any Member who has a good working relationship with any BMW dealer.
On three separate occasions I tried to purchase from two different NJ BMW dealers some fluids for a 97 528i. Here what they had to say:
1.Power steering Fluid: I was given a Texaco Transmission fluid. Not too bad since it is an ATF fluid. I did post the entire story then.
2.After the flood? I had to change the differential fluid (water got to it) the response was go to an auto part store get yourself some 75W-95W and change your fluid. But sir I need the BMW good stuff- I heard you mix fluid with vitamins- Sorry can not sell it over the counter ; the fluid we have is for our service department USE ONLY!
3.Water was not too shy to get into my transmission; again off to another dealer I ran. Sir I need your help with this everlasting LIFE-TIME red stuff. Again sorry can not sell it over the counter…….I intercepted the nice Salesman over the counter with a chuckle: yah for your service department USE ONLY. But he politely replied: we will be glad to do it for you for $450! No DANKE SCHON!
My questions:
A.Other than the obvious $$$ why don’t they sell the above GOOD stuff just like any other dealer? Though they are not shy selling the pinkish Antifreeze; or better yet; they don’t feel so bad rapping a quart of BMW synthetic motor oil in one fancy genuine leather case for you TO GO!!!
B.I know they get the above fluids in bulks. Is this the only reason why they can not package it in smaller containers? Look what they can do in packaging a quart of motor oil !!
Added questions from CNN:
The congress along with the Independent Mechanics Association is working to legislate on the issue of the hidden/secret information which dealers (not BMW only) tend to hide from the public. It reached a point where vital technical information is hidden in secrets away from Joe the mechanic left him with no other choice but to send the car to be fixed by the dealer.
Any thought?
On three separate occasions I tried to purchase from two different NJ BMW dealers some fluids for a 97 528i. Here what they had to say:
1.Power steering Fluid: I was given a Texaco Transmission fluid. Not too bad since it is an ATF fluid. I did post the entire story then.
2.After the flood? I had to change the differential fluid (water got to it) the response was go to an auto part store get yourself some 75W-95W and change your fluid. But sir I need the BMW good stuff- I heard you mix fluid with vitamins- Sorry can not sell it over the counter ; the fluid we have is for our service department USE ONLY!
3.Water was not too shy to get into my transmission; again off to another dealer I ran. Sir I need your help with this everlasting LIFE-TIME red stuff. Again sorry can not sell it over the counter…….I intercepted the nice Salesman over the counter with a chuckle: yah for your service department USE ONLY. But he politely replied: we will be glad to do it for you for $450! No DANKE SCHON!
My questions:
A.Other than the obvious $$$ why don’t they sell the above GOOD stuff just like any other dealer? Though they are not shy selling the pinkish Antifreeze; or better yet; they don’t feel so bad rapping a quart of BMW synthetic motor oil in one fancy genuine leather case for you TO GO!!!
B.I know they get the above fluids in bulks. Is this the only reason why they can not package it in smaller containers? Look what they can do in packaging a quart of motor oil !!
Added questions from CNN:
The congress along with the Independent Mechanics Association is working to legislate on the issue of the hidden/secret information which dealers (not BMW only) tend to hide from the public. It reached a point where vital technical information is hidden in secrets away from Joe the mechanic left him with no other choice but to send the car to be fixed by the dealer.
Any thought?
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